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Quotes:
“I had to figure out a way to separate what the company's successes and failures are from what my personal successes and failures are.”
“In software, people think they're buying a product, but they're really buying a service.”
“You want to shield the team from that stress. And you also don't have an outlet for it. You kind of have to eat it and bottle it up and it keeps you up at night.”
“One of the stigmas of entrepreneurship is you always have to project success and momentum to grow.”
“We talked with some clients and asked what some of their problems are on post-purchase, what are things that come to mind and the number one response was tracking.”
“Being able to proactively alert customers and give them transparency into when orders have arrived has a massive impact on how they view a brand.”
“One of the biggest things that we saw was that companies built way too much, way too early, and didn't release it fast enough.”
“If something goes wrong, we'll notify you and also notify our internal resources and try to resolve those things quickly, but we're also trying to engage and keep you excited and motivated for that purchase to arrive and give you utility beyond the package.”
“Fundraising is very much selling vision and storytelling and focusing on how your market evolves over time or changes because of the product of the service that you built or introduced.”
“Momentum in fundraising is everything”
“You have to be very good at learning things really quickly and being able to do things quickly. The hard part is, at a certain point you have to be irrelevant to the business and you have to stop doing and actually start.”
“Just go start, get something in front of folks and get feedback. Don't wait for it to be perfect. If you wait, you'll lose, speed wins.”